WOW, and you people say email support sucks?!?!?!!? Every single time I've emailed TomTom I always got a response back within 1 day. I phoned TomTom an hour ago for map 815, they denied. I then (once again as usual) wrote a firm email to TomTom after the call explaining my dissapointment, and within 15 minutes got this reply!!
Dear Richard,
Thank you for taking the time to contact TomTom Customer Support regarding the latest map guarantee. My name is Jessie. We are always happy to help.
Upon further review we have placed the 8.15 maps into your account. To install these maps you can follow the link below:
If you have any further questions or comments, please email or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.
With Best Regards,
Jessie
TomTom Customer Support