Help needed - Rider 550 connection to Android phone

[Mike Miles]

Hi
So I finally shelled out and bought a new Rider 550 - which tells me it needs MyDrive Connect on my phone to access live traffic on the move.
It seems that MyDrive Connect isn't written to work on the latest Android OS that my smart phone has just updated itself to...

So where do we go from here? Will MyDrive Connect be updated to work with the latest Android OS? Or will I not be able to access the live traffic that I specifically bought a Rider 550 for?

Thanks in advance
Mike

 

[Willy875]

Hi

It's not Mydrive connect (which is not compatible with Android).

But rather the Mydrive application. https://play.google.com/store/apps/details?id=com.tomtom.mydrive.eu

 

[Mike Miles]

Hmm, not helpful Willy... That still leaves me with no way to connect my Rider 550 to my Android phone - anyone have any ideas?

 

[Willy875]

Follow this procedure to connect your driver to your smartphone. https://download.tomtom.com/open/ma...ex.htm#Connectingasmartphone-RiderStelvio.htm

 

[Westy64]

Hi,
I think the best solution is to open mydriveconnect in a web session (through Firefox or Chrome or whatever) on your smartphone.

 

[Axenth]

There is a workaround to installing MyDrive app on the latest android version: https://help.tomtom.com/hc/en-gb/articles/12209651188498-Install-MyDrive-app-from-APK

 

[Westy64]

Great !
It worked for me ( I don't really know how).
Thank you.
Nevertheless the app doesn't propose the import function that we have on the web version, and it's a pity, as it would be great to directly import the osmand gpx tracks designed on the same smartphone.