I actually have the TT-One US-Canada, I got it and was a happy little butterball and it worked great . . . that is until I connected it to my computer. I download the disk & connected everything to my comp and my TT does charge but now does not do anything else. The TT home does not recognize that there is not a compatible TT device hooked up to my computer. I have tried all the ports on my computer and nothing. I'm not sure if it matters that the TT home disk was TT-One 1st edition. Either way, its not finding it. I even go to My Computer to see if its there but my comp is recognizing it as an external memory and wants to format it. Out of fear I did not do it. So when I turn on my TT, I get a screen that shows the TT and an X blinking at me. That's all it does and yes, I have tried several times resetting but nothing is still happening. TT home site does not give you an email to contact them and the 800 takes forever to get through and haven't gotten a live person yet. I know that you should disconnect the TT on the TT home, but what if it does not recognize that its even plugged in? Any input would totally help right now and I do appreciate your time. Thanks!