Defaults back to Main menu

[Bernard J.]

Started using a TT last February, mainly for map view (showing current car location and surrounding roads) rather than a route. It has started defaulting from this map view to the main menu. I click on "done" (without selecting any of the main menu options) and it goes back to map view but quickly defaults again. If I do nothing when it has defaulted it starts asking me for routing instructions. Am I doing something wrong?

 

[canderson]

Guess my memory is foggy. Not sure which model generation you have that is capable of what you are describing (e.g., "Done").
Please advise your unit model name/number so we can pin down which generation you have so we can sort through the possibilities.

 

[Bernard J.]

BL4485A90295 (0) (24.7), apparently introduced in October 2015 [this from "My device" in the menu]

I'm wondering whether it has something to do with the startup setting??

Thanks for your help.

 

[dhn]

BL equates to TomTom Start 25, 4GB + micro-SDHC, MyDrive Connect

Initial thing to attempt:

Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

 

[canderson]

While you're working that one, keep in mind that it's a Nav3, dhn.
I'm still trying to recall where "Done" shows up.

 

[Arno]

I'm still trying to recall where "Done" shows up.

When the preview screen comes up after programming a route to destination.

 

[Bernard J.]

"Done" is at the bottom right on each page with settings options and also elsewhere. Seems to be used ti confirm any change of settings (or none).

In fact, I think I have solved the problem. The setting on "Startup" was to revert to previous status (in different words). I changed this to startup with main menu (which also has a "Done" at bottom right). I think it must have been switched off at some time in the middle of defining an route. But I'll bear in mind the "drum reset" (which I assume means reset to default settings?) for future reference.

 

[dhn]

No, a drum reset does NOT change things to default settings. The factory reset does that.

 

[Arno]

I liken a Drum Boot, holding the power button and let go as soon as the drums start, to something akin to shutting down and restarting the PC to let it reset interfering programs.
A (factory) Reset is like re-installing the Operating System on the PC, meaning all settings are back to the way the device was out-of-the-box and all changes and additions are lost.