Traffic receiver cable


Joined
Nov 1, 2019
Messages
2
Location
portsmouth, hampshire. UK
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Via 53
Hi, I'm Jack holman, A new boy on the block. First of all as an excuse for my lack of technical terms and know how. I'm nearly 80 I'm glad to say. My problem, Via 53 is my device. I emailed Tomtom with a question with no response. Perhaps someone out there can help. Question, Do I need a traffic receiver cable with this device. As I didn't get a reply I purchased one from Amazon but I'm still getting a cross on the traffic jam symbol. Please what am I doing wrong. Regards Jack
 
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Joined
Nov 1, 2019
Messages
2
Location
portsmouth, hampshire. UK
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Via 53
Hi, Thanks for the confirmation that I have the correct cable. One more question if you don't mind. Is the cable the Arial and should it run along the dash board near the windscreen?. I have the little lump bit and 6 inch of cable on the dash, I've then taken the rest of it under the dash to the cigarette light connection. Many thanks. Regards Jack
 

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,146
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
The grey 'egg' is the part that needs access to the signal. On the dash makes sense.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,252
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
If you're in a reasonably 'urban' area, the FM reception should be adequate with the egg dangling just about anywhere. Rural receptoin issues make keeping the egg up on the dash more important.
 

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