tom tom go 500 help

[den123]

hi guys anyone know how to remove the flashing red x that i have got looked every where to see how remove ect help going mad

 

[dhn]

It's a sign the unit can't 'see' the operating system.

Try a pin reset if your model has that. Or, connect to the computer, use Explorer to remove all the loose files in the root of the unit but NO folders or their contents. Then start up TTHome. Select Update. It should detect that the operating system is missing and offer a download. Accept and let it install it. Now try and see if the unit works.

Before removing the loose files, use Explorer to make a complete backup of the unit's contents first.

 

[den123]

red x

how do i remove all the lose files in the root thanks have tryed the reset did not work thanks den

 

[dhn]

Use Windows Explorer.

Another way is via TTHome. Move to the screen for Remove items from my unit and select 'application'. You'll get a warning but that's the one you want. Make a Windows Explorer backup first, though.