TomTom GO500 switching off/won't switch on


Joined
Aug 27, 2018
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
GO500
My TomTom GO500 has taken to switching itself off randomly during a journey, or won't even switch on in the first place. Usually complaining of no battery, even though it's plugged in - using the cable and connector provided, into the cigarette lighter. Have tried alternative cable, portable battery pack, with and without the mount and the same thing happens. Any suggestions/advice, or do I just give it up and look for a new one? It's about 4-5 years old I think.
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,197
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Do other items charge properly when using the same cig lighter outlet?
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,197
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Might be a failing battery. Also, try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
 

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