New GO 520

Joined
Mar 8, 2018
Messages
5
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<img src="/styles/default/custom/flags/us.png" alt="United States" /> United States
TomTom Model(s)
XXL550M
I purchase this unit since they aren't supporting my old XXL 550M, although was still able to update my Life Time maps. Anyway
my new GO 520 3 days ago and I was able to register and set it up. But now with 4 updates waiting I can't do anything with it. It won't even connect to any of my computers. Also what's up with Tom Tom all I get is errors when I try to go to any of their sites. I can't even sign into to my account.
 
The Tomtom site is www.tomtom.com

Here's a guide for that model:
http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf

What site did you use to register the 520?

Support:

1f1fa-1f1f8.png
United States
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

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Apparently, there was a server error when users tried to log into MyDriveConnect last night. Should be resolved now.
 
Last edited:
It won't even connect to any of my computers. Also what's up with Tom Tom all I get is errors when I try to go to any of their sites. I can't even sign into to my account.
As dhn said, there was a server problem last night but, the 520 connects to your computer via WiFi.
Did you download and install MyDrive Connect and log in to it with the new username (eMail address) andd password you selected for your 520.
At Settings > WiFi you should use the same username and password.
Except for charging and to make sure that there is power during a map update you do not need to be connected to the PC via the USB cable.
 

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