New and need help!

ECP

Joined
Jan 7, 2010
Messages
1
Location
Buckinghamshire
TomTom Model(s)
Go 700
Hello, am playig with my hubbys tomtomGO 700, bought a map update and now have come hugely unstuck trying to update the device. It says there is not enough free memory but I have taken off eveything that the HOME software said was on it (copied to computer).....what's going wrong - he's going to kill me when he finds out....:confused: Then my device disconnected itself and when I restarted HOME doesn't recongnise my device with full serial number.....and thinks it's a different one - help! what have i done!! I am using Vista and it did ask to scan device - so I did that...
 
Try a pin reset of the unit and try to connect to Home again. Does that help?

Make an Explorer, not Home, backup of the unit's contents. If not sure how, see here:
https://www.tomtomforums.com/genera...4-how-backup-contents-your-unit-computer.html

Next, did you download the new map? If so, it is going to show here:
c:\documents and settings\yourname\my documents\TomTom\Home\Downloads\Complete\Maps\

Report back with your findings.
 

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