need help !!

[JJK]

I just got a TomTom One IQ routes and was wondering if I can install the weather feature and traffic feature? How? And how much? Thank you for any help available. Cheers JODY

 

[dhn]

The country where it appears you are posting from does not have such a model. It seems you are asking about LIVE features. If correct, for what country?

(Canada does NOT have LIVE services).

 

[JJK]

The country where it appears you are posting from does not have such a model. It seems you are asking about LIVE features. If correct, for what country?

(Canada does NOT have LIVE services).

Sorry, havent had time to do my profile. I am from Calgary. I am sure its a tomtom one with IQ routes

 

[mikealder]

Whats the device part number on the base of the unit as its possible (by a very slim chance) that you have a Live device either purchased in Europe or its been sent to North America by mistake (it wouldn't be the first).

Sadly if it is a Live device it won't work in Canada and neither is it possible to pair the unit to a mobile phone and use the phones data connection as the unit has no Bluetooth capability - Mike

 

[JJK]

It looks like N14644 Deice# AKWYE B2H5S
APP 8.415

 

[mikealder]

Sorry I should have said serial number not the part number (that's down to me typing with the brain not in gear) - Mike

 

[JJK]

No worries, thanks for your help!!!

PU232989754

 

[mikealder]

OK that checks out to be a One IQ Routes which doesn't have Live services or Bluetooth conectivity so Weather isn't going to be available.
It might be possible to add Traffic via a mini USB RDS-TMC receiver but I am not 100% whether that would work in Canada on this unit, perhaps dhn can advise further on this? - Mike

 

[JJK]

Thanks for all your help!!!!! I really appreciate it. Now all I have to find out whether I can do the traffic one. I seen on TOMTOM products that they have some kind of plug in for the traffic but do not know if is is compatible

 

[dhn]

According to Tomtom Canada's site the combo car charger/rds-tmc antenna is offered for sale:
- Accessories - TomTom

and you'll notice the compatibility list includes all the XL IQ Routes models in Europe.

I do know that unit DOES work in both Europe and Canada but I was using a 540 model.

I'd call support at 866-486-6866 and ask for a definitive answer that it will work on your unit (which I think is a 140 in North America).

 

[JJK]

Thank you to both of you!!!! I will let you know what happens. CHEERS JODY