Hello all,
I just purchased my TomTom Go 720 3 days ago and got it all set up and ready to go.
While using it yesterday for the first time I noticed that when I have it set up to broadcast through the FM transmitter through my car speakers everything was working great for about 15 seconds
I changed to different FM channels about 4-5 times with the same results. It will give you the little jingle through the car speakers letting you know that it is synced and work for only 15 seconds and then drops off of the channel and reverts back to the internal speaker leaving me with static on the car speakers. Pushed the screen to reconnect to station and same thing 15 seconds then dropped.
I called TomTom support, and after waiting for at least 20 minutes for a rep. I finally was able to talk to one and explained my situation. Here is the answer I received:
We are sorry for the problem, however because TomTom is used in various countries, some of those countries it is illegal for broadcasting directions via FM Transmission through the car speakers, so therefore TomTom has had to stop that function until they figure out what they can do.
Now being a first time user, I have nothing to offer as a rebuttal other than I asked, why does the product advertise this function? and the response I received back was: They have not changed the Packaging on the box to reflect it.
So my question to the veterans on this forum is this: Is this a correct response from TomTom ? Is it true that I will not be able to use the FM Transmission other than possible listening to music, but will not be able to hear the directions through my car speakers? Did they truely stop that service to EVERYONE ?
I appreciate any feedback for you all on this. I did alot of research before I made my mind up, and the Go 720 was good for my needs. But would really like to be able to use ALL of its functions.
Thanks for your time,
CruiserMB
I just purchased my TomTom Go 720 3 days ago and got it all set up and ready to go.
While using it yesterday for the first time I noticed that when I have it set up to broadcast through the FM transmitter through my car speakers everything was working great for about 15 seconds
I changed to different FM channels about 4-5 times with the same results. It will give you the little jingle through the car speakers letting you know that it is synced and work for only 15 seconds and then drops off of the channel and reverts back to the internal speaker leaving me with static on the car speakers. Pushed the screen to reconnect to station and same thing 15 seconds then dropped.
I called TomTom support, and after waiting for at least 20 minutes for a rep. I finally was able to talk to one and explained my situation. Here is the answer I received:
We are sorry for the problem, however because TomTom is used in various countries, some of those countries it is illegal for broadcasting directions via FM Transmission through the car speakers, so therefore TomTom has had to stop that function until they figure out what they can do.
Now being a first time user, I have nothing to offer as a rebuttal other than I asked, why does the product advertise this function? and the response I received back was: They have not changed the Packaging on the box to reflect it.
So my question to the veterans on this forum is this: Is this a correct response from TomTom ? Is it true that I will not be able to use the FM Transmission other than possible listening to music, but will not be able to hear the directions through my car speakers? Did they truely stop that service to EVERYONE ?
I appreciate any feedback for you all on this. I did alot of research before I made my mind up, and the Go 720 was good for my needs. But would really like to be able to use ALL of its functions.
Thanks for your time,
CruiserMB