- Joined
- Aug 13, 2009
- Messages
- 110
- TomTom Model(s)
- Go 720
Hello guys,
seems that after the last home update(2.8.3.2499) i cant get the traffic cameras to download on my go 720. a few things ive done is a restore then updated my gps, reset by button, renamed the safety camera folder, reinstalled home, removed the cameras from my device in home then tried to add again but i keep getting the same error below:
I have also disabled my firewall/av software which hasnt cause any issues all along. This has been going on since early yesterday. I was hoping a day later if it really was a server issue it would be fixed by now but no such luck. Any help appreciated.
Bill
seems that after the last home update(2.8.3.2499) i cant get the traffic cameras to download on my go 720. a few things ive done is a restore then updated my gps, reset by button, renamed the safety camera folder, reinstalled home, removed the cameras from my device in home then tried to add again but i keep getting the same error below:
ERROR: -500/#http://home.tomtom.com/download/Saf...&id=359&file=Safety_Cam_US_Canada_TomTom.ov2: Error from server: Internal Server Error
Internal Server Error
Error code: HTTP 500
URL: http://home.tomtom.com/download/Saf...e&id=359&file=Safety_Cam_US_Canada_TomTom.ov2
Additional information: info = [object]
info.method = [string] GET
info.resumeOffset = [number] 0
info.resumeDownloadEnabled = [boolean] false
info.entityID = [string]
info.file = [string] C:\Users\Bill\Documents\TomTom\HOME\Download\complete\safetycamera\Safety_Cameras_-_USA__CAN_-_Free_of_Charge\Safety_Cam_US_Canada_TomTom.cab
info.metaFile = [string] C:\Users\Bill\Documents\TomTom\HOME\Download\temp\ec04d4342365a885fa13c2ad1610fddc.tmp.meta
info.tempFile = [string] C:\Users\Bill\Documents\TomTom\HOME\Download\temp\ec04d4342365a885fa13c2ad1610fddc.tmp
Severity: 1105
Stack:
0. chrome://tthome/content/logic/netutil.js:97
return new ServerError(responseStatusText, -responseStatusCode, aChannel.URI.spec, undefined, additionalInfo);
1. chrome://tthome/content/logic/downloader.js:363
exception = NetUtil.isRequestSuccess(this._channel, aStatus, this._getRequestInfo());
Time: Thu, 01 Mar 2012 12:17:04 GMT
I have also disabled my firewall/av software which hasnt cause any issues all along. This has been going on since early yesterday. I was hoping a day later if it really was a server issue it would be fixed by now but no such luck. Any help appreciated.
Bill