App does not start without internet connection

[Thunderdonkey]

I have also been struggling with Tom Tom Go Expert failing to start. It does seem to be caused initially by a poor network connection but this seems to generate further problems. The Close button stops working. The ability to get it going using airplane mode fails. Clearing the cache sometimes fixes this and sometimes doesn't.
What the developers need to do is very simple. Before trying to establish a network connection, set a Timeout that will start the program anyway if it has not connected to the server in 30 seconds. The Tom Tom program is designed to work correctly offline, so let it do that! We don't all live in cities with continuous network access.

 

[pesik90]

I agree. However support is useless with TomTom Go Expert App. TomTom Support is Use-Less. Tom does NOT listen to its customers and NEVER did. Tom is no longer focused on the Expert Go App for its users. Tom Corp is focused now on making moneys on the IN-DASH, BUILT-IN nav for cars. Thats it. Tom does not care about us with the Go Expert App. I moved on to Google Maps.