updated to navcore 8.010, now can't connect to computer

Discussion in 'Navcore' started by frustrateduser, Sep 14, 2008.

  1. frustrateduser

    frustrateduser

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    I recently updated to navecore 8.010.

    Now, when I connect my TomTOM 720 to the USB cradle and turn it on, it no longer prompts me to connect to the computer which means I can no longer update my device.

    I tried doing a pin reset but that did not work.

    Has this happened to anyone else? Anybody have a fix?

    Thanx
     
    frustrateduser, Sep 14, 2008
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  2. frustrateduser

    dhn Moderator

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    TomTom Model(s):
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    You may want to turn on the machine and try to restore to factory settings. You will lose your custom settings this way but it may remedy the situation.
     
    dhn, Sep 14, 2008
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  3. frustrateduser

    Covenant

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    Hey there :)

    Mine does the same when i dock the 720, but it seems (to me) that if you turn the 720 on first then dock it, the usual "connect to computer" message appears.
    Hope that helps :)
     
    Covenant, Sep 14, 2008
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  4. frustrateduser

    frustrateduser

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    That worked

    :)

    Thanks, that worked. Now my TomTom 720 need to be on before putting it in the cradle for it to connect.
     
    frustrateduser, Oct 6, 2008
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  5. frustrateduser

    dhn Moderator

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    I would still try the pin reset just to see if it can be recognized when docked and then powered on.
     
    dhn, Oct 6, 2008
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