Update wiped my TomTom memory

[jcstyx]

I have just done a TomTom Home update of my TomTom Go 300 as I have many times before, but when I switched the device on its memory had been wiped. SAll my collection of favourite destinations, my home, my traffic and bluetooth configuration everything. What a terrible thing to do to a customer.

 

[mikealder]

This is quite normal as the newer software you have installed cannot read the MapSettings.cfg file which is where all these locations and settings are stored so the software wipes out the old (unreadable) file and creates a new one that is devoid of any entries, this is why I will not use favourites at all as they are a waste of time, try a custom POI file instead as these don't get destroyed with any updates - Mike