TomTom Go 940 Live restart every minute

Discussion in 'Technical Support' started by TheRascal, Nov 30, 2015.

  1. TheRascal

    TheRascal

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    TomTom Model(s):
    Go 740 Live
    Hello. I've got Go 940 Live restarting every minute. There is similar cases posted all over the Internet but nothing like this. Live subscription is expired. When in Flight mode it does not restart. I think it has problem receiving GPS signal as well. I've tried everything posted like switching Bluetooth off, fresh software installation and so on but nothing helps. Has anyone experienced anything like this? Thank you
     
    TheRascal, Nov 30, 2015
    #1
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  2. TheRascal

    dhn Moderator

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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds unless your model has a dedicated reset hole.
     
    dhn, Nov 30, 2015
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  3. TheRascal

    TheRascal

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    TomTom Model(s):
    Go 740 Live
    I've tried that and bunch of other "fixes" but nothing works. It looks like when it connects to Live services it restarts. It's saying "Not connected" and few seconds later restarts.
     
    TheRascal, Nov 30, 2015
    #3
  4. TheRascal

    dhn Moderator

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    Location:
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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Call support then:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
     
    dhn, Nov 30, 2015
    #4
  5. TheRascal

    canderson Moderator

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    @dhn
    I wonder if one round of ClearFlash might be in order, just in case?
     
    canderson, Nov 30, 2015
    #5
  6. TheRascal

    dhn Moderator

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    dhn, Nov 30, 2015
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