Rider problems

[daffyduck1962]

Hi

I have 2 questions.
(1) My Rider 1 is forever loosing power when mounted to the bike, and one of the outer contacts ha had a small hole drilled into it, by the metal pin it sits against, I think. Can I have the hole filled with solder, and then how can I make the mount more secure so that the pins do not keep breaking contact with the unit , every time it hits a dip/hole / uneven piece of road? :thumb:
(2) My Rider 2 will not acept a complet UK postcode, so if the destination doe snot have a house number it's impossibnle to locate. Can I make a software upgrade through this site or similar to obtain a complete postcode list for UK, if not west europe?
To anyone who takes the time to reply, my gratitude , in advance. :blabla:

 

[dhn]

Moved to Rider Forum

 

[Thom]

Hi

I have 2 questions.
(1) My Rider 1 is forever loosing power when mounted to the bike, and one of the outer contacts ha had a small hole drilled into it, by the metal pin it sits against, I think. Can I have the hole filled with solder, and then how can I make the mount more secure so that the pins do not keep breaking contact with the unit , every time it hits a dip/hole / uneven piece of road? :thumb:

The Rider1 was notorious for the mount to break and not charge. I had 2 replaced by TomTom in the first year before they just told me to mail the unit to them so they could send me a Rider2.

There was an aluminum mount made that held it more securely in the dock, but I don't know if they're still being made and or how much they are.

(2) My Rider 2 will not acept a complet UK postcode, so if the destination doe snot have a house number it's impossibnle to locate. Can I make a software upgrade through this site or similar to obtain a complete postcode list for UK, if not west europe?
To anyone who takes the time to reply, my gratitude , in advance. :blabla:

Not sure I can help much with post codes (especially in the UK). I normally just use the city name / address when routing and if that fails I use the navigate to the center of town.

 

[Andy_P]

(1) ..... one of the outer contacts ha had a small hole drilled into it, by the metal pin it sits against, I think.

As Thom says, the original Riders were very prone to this, and TomtTom did have a free replacement program. It was a long time ago now, but it's certainly worth ringing customer services and kicking up a fuss (politely!) to see if you can get it replaced.

Can I have the hole filled with solder,

Solder wouldn't make a very good contact for long as it oxidises so quickly and is also very soft.

I haven't actually seen the mount, but if there is room to solder on a very thin piece of copper sheet, that would last better.

(2) My Rider 2 will not acept a complet UK postcode, so if the destination doe snot have a house number it's impossibnle to locate. Can I make a software upgrade through this site or similar to obtain a complete postcode list for UK,
To anyone who takes the time to reply, my gratitude , in advance. :blabla:

That's an easy one

You can download the latest postcode files from TomTom.
Rather than repeat it all here, can I give you a link to a "How to..." on downloading and installing them that I wrote on another forum?

You should be able to access it here:
How To Install The Latest Postcode Files

If you can't access it or have any other problems just ask again here.

if not west europe?

In Europe, only the UK and the Netherlands use "full" postcodes that describe a small enough area so you only need that and a house number. The download contains files for those two countries, and also ones for Singapore!