- Joined
- Jul 18, 2010
- Messages
- 58
- Country
- TomTom Model(s)
- Go6000, Go Exclusive that doesn't work properly
I posted this on the intro forum, but in hind sight I think that it should be on here? I hope that it's OK to do so?
I am not new to my Go 720, but I am new to updating the maps on it. Last evening I bought and downloaded the West Europe updated map and finished up leaving it overnight to down load. This morning I had to click a couple of times to finish the install. I am totally unsure as to what happened next, but I am now in the position of not being able to access the unit in any way. It won't even switch off!
The screen is showing a green rectangle with a picture of the 720 in its USB cradle. When it is connected to my iMac and TomTom Home is up and running it does not show the 720 at all, just the options to buy, delete, copy, etc. down the left hand side of the window. I have tried a reset, but there is still no difference. When I try to disconnect the unit from the Mac it tells me that it's busy and to try later.
Since I first posted this I have tried to do an update to it to see what happened. It is now telling me that I am trying to write to a read only file?
I am going to need this thing on Wednesday so if anyone can give me any help I will be truly grateful!!
I am not new to my Go 720, but I am new to updating the maps on it. Last evening I bought and downloaded the West Europe updated map and finished up leaving it overnight to down load. This morning I had to click a couple of times to finish the install. I am totally unsure as to what happened next, but I am now in the position of not being able to access the unit in any way. It won't even switch off!
The screen is showing a green rectangle with a picture of the 720 in its USB cradle. When it is connected to my iMac and TomTom Home is up and running it does not show the 720 at all, just the options to buy, delete, copy, etc. down the left hand side of the window. I have tried a reset, but there is still no difference. When I try to disconnect the unit from the Mac it tells me that it's busy and to try later.
Since I first posted this I have tried to do an update to it to see what happened. It is now telling me that I am trying to write to a read only file?
I am going to need this thing on Wednesday so if anyone can give me any help I will be truly grateful!!