POI files won't show up on real time maps

Discussion in 'Maps and Routing' started by BCfromKY, Apr 12, 2010.

  1. BCfromKY

    BCfromKY

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    TomTom Model(s):
    XXL 550M
    I'm having a problem with a TomTom ONE XL. A POI file that I downloaded from another site will not show up on the real time maps. The file shows up in my map directory and when I use the BROWSE MAPS feature I can find individual POIs but when I choose one it doesn't show up on the map. I've selectecd the POI file as one that I want to show on my map as well as set it to warn when I approach a POI. IT only happens with this one file, other POI files that I have downloaded from the otehr site work fine. I deleted and re-copied the file, no help. The file does work on anotehr TomTom unit.
     
    BCfromKY, Apr 12, 2010
    #1
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  2. BCfromKY

    dhn Moderator

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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    And you are sure you've put the ov2 file in the specific map folder?
     
    dhn, Apr 12, 2010
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  3. BCfromKY

    BCfromKY

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    TomTom Model(s):
    XXL 550M
    Yes, in fact the POI file has worked before on this unit. AS I said anotehr POI file from the same site still works just fine.
     
    BCfromKY, Apr 12, 2010
    #3
  4. BCfromKY

    dhn Moderator

    Joined:
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    Location:
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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try downloading and running the clear flash tool from here:
    tomtom.com/6211

    Run it 3 times.
     
    dhn, Apr 12, 2010
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