Plan.tomtom - missing items

Joined
Feb 10, 2024
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
GO5200
Logged in today and all "My Items" have disappeared - I had 20+ saved routes & 10+ saved places, but they've all gone - nothing there!
 
Check that you are connected to Mydrive with the correct login credentials for your Tomtom account.

Also try resetting the device to factory defaults and then reconnecting with the correct credentials.
 
Check that you are connected to Mydrive with the correct login credentials for your Tomtom account.

Also try resetting the device to factory defaults and then reconnecting with the correct credentials.
Thanks - starting the Route Planner from MyDrive fixed it - I have my items back :)
(never needed to do that on the old route planner, though)
Another thing - I'm having to re-login every time I sync a route - it's very irritating
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Staff online

Latest resources

Forum statistics

Threads
28,871
Messages
194,803
Members
67,822
Latest member
LukeDavis

Latest Threads

Back
Top