Unable to see my account on the Plan.TomTom website

[roviron]

When I logon to my account in the Plan.tomtom.com website, it doesn't show my account and keeps "Sign in" displayed in the top-right corner of the page. I get no sign in errors whatsoever, which I do when I purposely enter the wrong information. The regular TomTom page shows all my account info, but nothing on the "plan.tomtom" page. Even when i select "My Items", it directs me to sign in again and nothing gets displayed. Any help will be appreciated. Thanks

 

[Willy875]

Try again after deleting cookies by following this link https://plan.tomtom.com/fr/?p=54.19736,-2.75335,6z

 

[roviron]

Thanks, but that did not work. I still have the same problem. Thanks anyway. ;-)

 

[Willy875]

Try with another browser.

 

[roviron]

did that too... tried with Safari, Chrome, and Edge. same issue. I created a different account and I have not problems at all with that one.