Mydrive Connect

[ray Bower]

Unable to add TT Go 610 to Mydrive connect. Keeps telling me error and try again. Operating on Windows 10. Is this the problem? Just want to update before a journey to Germany.

Any help would be appreciated. So far unable to get help from TT customer care.

 

[dhn]

Have you tried calling?

United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

 

[ray Bower]

Have you tried calling?

United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Spoke to them a few times. They have now failed to "call back" on two occasions so therefore I am hoping some further advice may come from this forum.

 

[Arno]

Unable to add TT Go 610 to Mydrive connect. Keeps telling me error and try again.

Could you make a screen print of the error messages you are getting and post them here.
Someone might recognise one or the other and remember how s/he got out of it.

 

[ray Bower]

Resolved. After third attempt TT Customer Care managed to fix it. Whatever the problem was I am happy that finally it has been done by customer care.

 

[Arno]

Glad it got sorted.