my start 25 won't link with account

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Dec 21, 2014
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
start 25m
I have created an account and my TomTom says connected, but when asked to link the device to my account it fails. Anybody HELP
 
No ive tried setting up a new account also, I think I will phone TomTom technical guys to see if they have any idea
 
Is this a used device that may already have been linked to another account?
 

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