Hi all,
First post so forgive me if its in the wrong place and sorry if i bang on a bit!
I've had my Start 25, bought secondhand, for a couple of years and it has been very good, i bought another laptop a while back with windows 10 (i can't remember if i have updated the start since buying it) but yesterday and today i have been trying to update it using mydrive connect and although it says it is connected and downloads the updates it will go no further than "checking" and previous to that the start 25 screen says "something has gone wrong... this service is temporarily unavailable, please try again later" and i am on the verge of giving up, i am not that computer literate but after doing some research i have tried various things like uninstalling mydrive a few times, uninstalling the driver, a new genuine cable, different usb ports etc and now it won't even recognise the device, i did notice that when i plug my phone in the windows noise goes off twice but only once with the start, if i can find someone running windows 7 i will try an update with them,
Any help would be much appreciated as i don't want to replace it if i don't need to,
Thanks.
First post so forgive me if its in the wrong place and sorry if i bang on a bit!
I've had my Start 25, bought secondhand, for a couple of years and it has been very good, i bought another laptop a while back with windows 10 (i can't remember if i have updated the start since buying it) but yesterday and today i have been trying to update it using mydrive connect and although it says it is connected and downloads the updates it will go no further than "checking" and previous to that the start 25 screen says "something has gone wrong... this service is temporarily unavailable, please try again later" and i am on the verge of giving up, i am not that computer literate but after doing some research i have tried various things like uninstalling mydrive a few times, uninstalling the driver, a new genuine cable, different usb ports etc and now it won't even recognise the device, i did notice that when i plug my phone in the windows noise goes off twice but only once with the start, if i can find someone running windows 7 i will try an update with them,
Any help would be much appreciated as i don't want to replace it if i don't need to,
Thanks.