Hi guys...just want to open by saying that this a fantastic forum. people here ar very knowledgable, and seem very friendly and helpful. i was really glad to see that i was not the only one having issues with my ver new tomtom one.
here's my background story, and i'll keep it short so as not to bore.
tomtom one...3rd edition i think...with the SD slot, but all content was initially on the internal memory. purchased sep07.
the thing was flawless, and i was very pleased...we used it on several roadtrips, and it seemed great. i had never really hooked it up to the computer. so i period went by where we didnt use it, and it sat for maybe a month or so. i got the idea to check to see what the unit was capable of when it interacts with a computer...i wanted to try itineraries, add POIs...blah blah.
i plug it in to the PC, turn it on (i had previously installed Home)...it tells me that updates are available, and i agreed to update the software and/or device...
from that point on i got the red X of death...tomtom noise on boot up, then the red X. it was not being recognized by Home or windows explorer, so reformating was not an option....so i waited and did a little research...
by the time i was ready to tackle it again, there was a software update, so i DL'd thinking i could be no worse off then my current position.
got the latest software, and it finally recognized my unit. so i tried updating the unit, and it downloads new firmware, but says there's no room on C:\ to install it.
so i decide to format the drive using the specs i found here (FAT for winXP).
knowing that this will erase the drive, i thought well technically i already paid for the maps, i must be able to reinstall them. i couldnt find a damn thing about reinstalling maps that werent backed up. (in hindsight i really shoulda backed up...i know...)
so finally i contacted a friend who has the same unit i do, and asked her to create a BU. she did and posted it to my FTP (not sure of the legalities of this, but i was pissed at this point). I DL'd everything and placed it into my backup folder, and it recognizes it, but says there's something that was on the TT before the backup that isnt there now, so it;s cant restore.
i was finally able to manually copy over the firware and all files needed...it boots up fine but gets a no maps found.
so im guessing that the maps are specific to HER device based on the recent thread on this forum. im not trying to rip TT off....i just want the maps that i HAD before THEIR update crashed MY device.
is there anything i can do to get maps back on my device?...i will not purchase a new device or maps...that;s insane. i paid $200 for the thing.
i know this might belong in the "maps specific to device" thread, but im hoping maybe my issue is different, and might be fixable.
i tried the sticky on here about "no maps found...what worked for me"...and did the tt clear flash thing.
im at a loss, and know my next step is getting on the phone with TT.
ANY ideas what i can do short of asking for a old back up from someone with an older device?
ANY help is greatly appreciated...i don;t need another paperweight.
thanks!
Fusion.
*edit* good thing i kept it short...lol...
here's my background story, and i'll keep it short so as not to bore.
tomtom one...3rd edition i think...with the SD slot, but all content was initially on the internal memory. purchased sep07.
the thing was flawless, and i was very pleased...we used it on several roadtrips, and it seemed great. i had never really hooked it up to the computer. so i period went by where we didnt use it, and it sat for maybe a month or so. i got the idea to check to see what the unit was capable of when it interacts with a computer...i wanted to try itineraries, add POIs...blah blah.
i plug it in to the PC, turn it on (i had previously installed Home)...it tells me that updates are available, and i agreed to update the software and/or device...
from that point on i got the red X of death...tomtom noise on boot up, then the red X. it was not being recognized by Home or windows explorer, so reformating was not an option....so i waited and did a little research...
by the time i was ready to tackle it again, there was a software update, so i DL'd thinking i could be no worse off then my current position.
got the latest software, and it finally recognized my unit. so i tried updating the unit, and it downloads new firmware, but says there's no room on C:\ to install it.
so i decide to format the drive using the specs i found here (FAT for winXP).
knowing that this will erase the drive, i thought well technically i already paid for the maps, i must be able to reinstall them. i couldnt find a damn thing about reinstalling maps that werent backed up. (in hindsight i really shoulda backed up...i know...)
so finally i contacted a friend who has the same unit i do, and asked her to create a BU. she did and posted it to my FTP (not sure of the legalities of this, but i was pissed at this point). I DL'd everything and placed it into my backup folder, and it recognizes it, but says there's something that was on the TT before the backup that isnt there now, so it;s cant restore.
i was finally able to manually copy over the firware and all files needed...it boots up fine but gets a no maps found.
so im guessing that the maps are specific to HER device based on the recent thread on this forum. im not trying to rip TT off....i just want the maps that i HAD before THEIR update crashed MY device.
is there anything i can do to get maps back on my device?...i will not purchase a new device or maps...that;s insane. i paid $200 for the thing.
i know this might belong in the "maps specific to device" thread, but im hoping maybe my issue is different, and might be fixable.
i tried the sticky on here about "no maps found...what worked for me"...and did the tt clear flash thing.
im at a loss, and know my next step is getting on the phone with TT.
ANY ideas what i can do short of asking for a old back up from someone with an older device?
ANY help is greatly appreciated...i don;t need another paperweight.
thanks!
Fusion.
*edit* good thing i kept it short...lol...
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