Issues/problems with installation of map 950

Discussion in 'Maps and Routing' started by dhn, May 10, 2015.

  1. dhn

    dhn Moderator

    Joined:
    Oct 1, 2007
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Any issues or problems with the install of map 950 should be discussed here.
     
    dhn, May 10, 2015
    #1
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  2. dhn

    canderson Moderator

    Joined:
    Dec 28, 2007
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    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Tried to update my 740TM today. As Arno reported earlier, first surprise was mandatory pushed update to Home

    Next, after selecting 'internal' for update, received
    "The following problem occurred. You can continue, but functionality may not be available.
    The internet server had an internal error. It may be a temporary problem. Please try again later".

    The url was pointing to https://community.tomtom.com/shop/getAccountLicensedContent and concluded with a 504 error.

    Due to inability to access map update server, no 950 map was offered... just the usual safety cam, QuickGPSfix and Map Share updates.

    Reselected "Update my GO". This time, USA & Canada 950 was offered, but it kept looking for other items, and 'Updates' continued to say "Loading" as though Home was unable to contact the server. Eventually, if failed again, this time:
    "Note: A problem has occurred. You can continue, but functionality may not be available.
    Error when contacting the server: The connection to the TomTom server timed out".

    This time, the url was pointing to http://ny.tomtom.com/map-corrections/patches

    Looks like their servers are getting buried by the traffic.

    Didn't need the Map Share & etc updates, so decided to select and install just the 950 map. Will see how it goes. At least the 950 map seems to be downloading OK for now.
     
    canderson, May 19, 2015
    #2
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