help

Joined
Jan 6, 2013
Messages
2
Location
uk
TomTom Model(s)
start 20
cant get windows 8 to recognise my model start 20, any suggestions welcome
 
Whether you have a problem or not, depends on what you mean by "recognised".....

None
of the new models (including yours) are recognised by Windows as a "disk drive" or "mass storage device".

They are mini web-servers and are seen by Windows as a Network device.

That means you cannot browse the storage on them like you could with older models.

You need to use the "MyTomTom" software to get to the few areas you are allowed access to.

Download MyTomTom from https://tomtom.com/en_gb/mytomtom/getstarted/
 
I had downloaded software from get started page but unfortunately could get no further, the simple solution in the end was just to use an alternative USB slot, working fine now :)
 

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