Help, I can not update the traffic in 6200. I forgot the password to enter my account on the device


Joined
Apr 14, 2019
Messages
2
Country
<img src="/styles/default/custom/flags/ua.png" alt="Ukraine" /> Ukraine
TomTom Model(s)
6200
Help, I can not update the traffic in 6200. I forgot the password to enter my account on the device tomtom6200
 
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Arno

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Joined
Jun 3, 2008
Messages
3,646
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
I am not familiar with dual SIM card devices but thought you would get traffic automatically.
 
Joined
Apr 14, 2019
Messages
2
Country
<img src="/styles/default/custom/flags/ua.png" alt="Ukraine" /> Ukraine
TomTom Model(s)
6200
service traffic ended in 2018. To buy a new package, I need to log in to an account whose password I forgot
 

Arno

Moderator
Joined
Jun 3, 2008
Messages
3,646
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
Don't know if these Customer Service numbers are still OK

United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Russia
+31 20 850 1004 (International number, support provided in English only)
Monday - Friday: from 11:00 to 18:30 Moscow time

Send an eMail to Customer Service; look up on the Web.
 
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canderson

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Joined
Dec 28, 2007
Messages
11,301
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
service traffic ended in 2018. To buy a new package, I need to log in to an account whose password I forgot
By any chance did you use the same username and password for MyDrive (the web app)? You might have been using this page https://mydrive.tomtom.com/ru_ru/ to get Cyrillic characters.
If so, you might check your stored username and password in your browser for that site.
 

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