Having a problem with my ONE

[JimC1702]

I used my ONE on a trip to my sister's and back today and it worked flawlessly.

When I got home I turned it off and it seemed to hang up on the graphic showing putting the ONE into a briefcase. I unplugged the power cable from the car, figuring the ONE would still function on battery, but it instantly shut off.

When I got in the house I turned it back on because I wanted to add a new favorite. I got the graphic of the SD card with an X through it, and that's it.

I reset it several times but get the same graphic when I start it. I took the card out and put it in my card reader. When I try to access is, the computer says, "Insert a disk in drive G:", so the computer isn't even seeing the card.

I can't re-install to the card because it's not being seen. I tried Home but it doesn't find anything installed on my ONE. I put the original disk in the ONE and it works fine.

The SD card I've been using is a Kingston 2 gb card which I had installed the new North American maps on.

Any suggestions on salvaging the card? I have a trip coming at the end of the week and don't have time to order a new card.

Thanks,
Jim

 

[digital-flex]

So if you placed the SD card in the ONE and then connecting it to HOME, does the APP recognize the card? can you access the SD card through the TT device?

 

[JimC1702]

No, HOME doesn't recognize the card either. I think I trashed it somehow. I was hoping to be able to format it and start over, but Windows doesn't see it at all.

I ordered a new one from Amazon, hopefully it'll come before my trip.

Jm

 

[digital-flex]

No, HOME doesn't recognize the card either. I think I trashed it somehow. I was hoping to be able to format it and start over, but Windows doesn't see it at all.

I ordered a new one from Amazon, hopefully it'll come before my trip.

Jm

Yikes! Well I hope it comes quick.

Just another suggestion, if you have another comp perhaps you can try and see if the SD card is recognized there.

 

[JimC1702]

I wonder why so many people seem to be having this same problem with their ONE hanging at the screen with the SD card and the X through it.

I got my new 2 gb card today. It would have been a snap, but although I'd backed up my old maps twice, I had not backed up the new maps. So I reinstalled an old backup, downloaded updates, and then re-installed the new maps from the DVD. All is working again now and I'm doing a fresh backup as I type this.

Jim

 

[46jimbo]

I wonder why so many people seem to be having this same problem with their ONE hanging at the screen with the SD card and the X through it.

I hope the built-in memory on the new TT ONEs can't get trashed so easily. You can't just run out and buy another memory chip at BestBuy!

A question we don't yet know the answer to is whether you can run the new v3 ONE from the SD card slot if the built-in one dies.