We're having technical problems


Joined
Dec 31, 2008
Messages
102
Location
Space Coast, FL
TomTom Model(s)
Via 1535
Whenever I connect my VIA 1535 TomTom MyDrive says I have updates. But, then I get this:

We're having technical problems
This will not affect your computer or your navigation device.Try reloading the page, or try again later.

I use Google Chrome on Windows 8.1. But, when I go to Internet Explorer, I don't get the technical problems, and can then download any updates.

Anyone have any ideas what to do, so that I don't have to go to IE for just this? I really do prefer Chrome over IE.

Thanks in advance for any help anyone might be able to provide.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,675
Location
Colorado, USA
TomTom Model(s)
GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
Once this happens, the error page is usually cached, and no matter how many times you go to that page, it comes back with the same thing! It's not happening in IE because you hadn't already received this error when using that browser.
Force refresh the page in Chrome using CTRL/F5
 
Joined
Dec 31, 2008
Messages
102
Location
Space Coast, FL
TomTom Model(s)
Via 1535
OK, I signed out, closed it, signed back in and did the Ctrl F5, and that might have taken care of it. Thanks again.
 

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,675
Location
Colorado, USA
TomTom Model(s)
GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
Yeah, once it's in the cache, it's a bugger. Seems to me Chrome now supports the standard CTRL/F5. It didn't in its earlier years and the process for forced refresh of a page was a lot messier, but thought it did now. Anyway, if you're not seeing that message now, you should be good to go.
 
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