Editing Favorites?

I did the soft reset but still no keyboard

I did the soft reset and I still do not have a keyboard on the creen when I wnat to rename a favorite. Any suggestions?
 
I fixed it.

Thanks for all who helped me out. I did a full factory reset and I got my keyboard back.
 
I did not need anything from the device.

Oh, that's nice.
thumbup-two.gif
 

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