Can't find certain POI's?

[Joanna]

I have recently got a TomTom and have done all the updates etc. Read through the rubbish instructions you get with them and I don't know if I am just being really stupid but some POI's don't seem to be coming up or just aren't on the system for some reason. For example, I went to my vets the other day and I tried to search for it but it didn't come up. Is there a way to add it on to the system? I have a Classic XXL. Thanks.

 

[dhn]

For built in pois, you can make changes (liking adding another point to a category) through mapshare corrections.

For custom pois, use Manage pois.

 

[Joanna]

This is what I have tried...Change preferences - manage POIs - add POI - then it says select category to add POI and Veterinarian isn't coming up :/

 

[dhn]

Did you ever add a custom veterinarian file to the device?

 

[Joanna]

I tried to. But it meant having to make a new category which defeats the object of it really.

 

[dhn]

Then if the built in Veterinarian category doesn't have the specific one you need, you add it through map corrections-->Correct a map error-->(arrow right)-->Add missing poi-->select Vet category.