I don't think this is a Mac issue.....
If I look at my GO720 the folder structure looks like dhn's, but if I look at my XL.S the folder structure looks like Captain's.
(Obviously there are regional differences in the files themselves as I'm in GB)
I don't have a GOx30 model to look at, but it looks like the folder structure changed between the x20's and the x30's.
So... going back a couple of posts...
Andy_P
thanks for the quick replay, I do have Home and I had tried this without success.
I tried all and put Kate in the search box.
I wish you'd said... it would have saved me writing out the steps to do it!
So, sticking with the "Home" method for a minute....you're saying you can search for Kate within Home, but it returns no results? Or that Home offered Kate to you but it wouldn't install?
Check Home's downloads folder on your Mac for any previous voice downloads (on my PC it's C:\Documents and Settings\username\My Documents\TomTom\HOME\Downloads\complete\loquendovoice)
If there's one there that's corrupt, it might stop Home offering a fresh download.
Now onto the manual install.
What are the names of the two folders the downloaded .cab file extracts to?
If those folders already exit on the Go, I would ADD the new contents to the Go's folders rather then overwriting them.