720 HANGS ploting routes in SW FL

[Arthur44]

I live in SW Forida, my 720 hangs shuts off and retarts when I try to plot routes to/from many places in SW Florida. Tomtom support has sent me a new application and new map to download, it does not fix the problem. Now I can not get a response from tomtom support. It has been more than a week since I have heard from tomtom support?

Any one else with a like problems?

Specificly it fails from anywhere near Cape Coral BLVD Cape Coral, FL to/from city center Immokalee or Lehigh Acres or Ave Maria, FL

 

[zerimar]

Your card might have some bad sectors. Try reformatting your card or use a different one. Dont forget to backup your card first. If that doesnt help, try hard resetting (also known as pin reset) your device.

 

[scott7876]

Interestingly enough, my wife's TT One XL has the same issue. I have one also, (TT One) which works fine. I purchased hers from Radio Shack, mine I got online.

I have had the problem with two different units from RS. I am waiting for another one to come in. It would get about 3/4 through a route plan, then reset. It usually happened after trying to save 3-4 addresses. This happened while planning routes in Fort Myers and Bonita Springs. I don't recall if I tried any routes out of the area on her unit or not.

Hmmmm!

Scott

 

[r028806]

I live in SW Forida, my 720 hangs shuts off and retarts when I try to plot routes to/from many places in SW Florida. Tomtom support has sent me a new application and new map to download, it does not fix the problem. Now I can not get a response from tomtom support. It has been more than a week since I have heard from tomtom support?

Any one else with a like problems?

Specificly it fails from anywhere near Cape Coral BLVD Cape Coral, FL to/from city center Immokalee or Lehigh Acres or Ave Maria, FL

This is a known map issue that is being worked on. Do not mess with anything on your TT. Will be fixed with an update. Hope this helps!

 

[scott7876]

Curious why mine is fine, but 2 units I purchased from RS had the problems. I figured it was a bad production run that got delivered.

Scott