GO 720 format

[MikeyJR]

Hello, I have a GO720 with Europe and UK maps, which is no longer supported. i recently updated mapshare corrections and gps fix, and have since lost sound. I tried reset, no luck, reinstalled Tomtom home, again no sound. So..... I decided to start a restore, format........forgetting to back up . I cancelled format as soon as I realised, but, now I get message that device needs to be formatted before I can operate it. It wont connct to Home, but does appear on pc as F: drive. If I continue with format, presumably I wipe everything,and have no backup to reinstall. . Help would be much appreciated !
Thanks
Mike

 

[dhn]

Sorry but without a backup there isn't much that can be done. Especially the map. Try to remember if you ever did update the map in the past. Perhaps there is a copy on your computer.

 

[MikeyJR]

Thanks, unfortunately I have no back up on my current pc. I tried a simple data recovery program which identified files on my device, I may have to subscribe to get full version, even then I guess files may have been lost or corrupted during first few seconds of format

 

[dhn]

See if you have anything here on your computer:

c:\user\My Documents\TomTom\HOME\Download\complete\map

 

[MikeyJR]

Unfortunately, nothing at that address. Update, I did a quick format ( supposed to leave files intact ? ) which got me connected back to Home. I can now see that I have no maps on device. I guess getting a replacement set is no longer an option ?

 

[dhn]

When you go to the 'Install from Computer' tab, what is listed there?

 

[MikeyJR]

Only safety cameras I'm afraid

 

[MikeyJR]

will catch up tomorrow, thanks