Got my XL340 the other day. Downloaded map up date and the Richard UK computer voice. Wife loves the UK acent. But the 340 frooze up on boot screen. Tried to unfreeze it no luck. Thankfuly to advice to do exsplorer back up before I did anything so wiped hd and coped back up to tomtom. That fixed that. Redid updates with out Richards voic e worked great. Then put Richards voice back on frooze up agean. So hade to do everything over agean with out Richards voce works great. So did a new exsporer back up. Is it normal for mapupdates and baxk up;/restore to take 3 hrs or could it be probleam in the XL340?