Computer/tomtom connection

Discussion in 'Navcore' started by skitters41, Sep 16, 2019.

  1. skitters41

    skitters41

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    TomTom Model(s):
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    My computer will not connect to the tom tom.
    I have been through the process and the tom tom is listed in settings, however, my computer will still not recognize the device.
    I just want to update my maps for the first time in several years.

    Does any kind sole know how to resolve my problem?
    Thanks
    Skitters41
     
    skitters41, Sep 16, 2019
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  2. skitters41

    dhn Moderator

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  3. skitters41

    canderson Moderator

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    Just to be certain -- you are using MyDrive to attempt the update, and not TomTom Home, correct?

    And can you clarify what you mean when you say "the tom tom is listed in settings"? I assume that it shows up in Device Manager?
     
    canderson, Sep 16, 2019
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