New Computer only shows OLD TomTom. Can't download Maps

Discussion in 'TomTom Home and MyTomTom Software' started by Jerry Devine, Apr 8, 2016.

  1. Jerry Devine

    Jerry Devine

    Joined:
    Apr 8, 2016
    Messages:
    1
    TomTom Model(s):
    XXL 540M
    With cars now having navigation systems, I have not used my current TomTom XXL 540M. Finding that I wish to use it, I went to TomTom, downloaded the software, put in my user ID and Password it all it brought up was my OLD TomTom, a Via 1605TM. So I can not upgrade my maps. What do I do? Help!
     
    Jerry Devine, Apr 8, 2016
    #1
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  2. Jerry Devine

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,357
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; Via 1605; Go 50
    You did download Home for the 540 didn't you? Get it at tomtom.com/getstarted.

    (p.s. No need to use the larger font in your posts).
     
    dhn, Apr 8, 2016
    #2
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  3. Jerry Devine

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,052
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Perhaps to clarify ... your 1605 uses MyDrive to manage it. The 540 will use the older Home program to manage it. You'll need to have both installed to manage both units separately.

    FURTHER TO THAT, you will need to use two different email addresses for the two units. The second doesn't have to be a real one, but needs to be one you can remember when using Home.
     
    canderson, Apr 8, 2016
    #3
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