Hi,
I had to replace my TomTom XL and did not know that they had maps specific to the device. The new TomTom was horrendous - wrong directions, wrong street names, took forever to find a signal, etc. My old one was not like that at all. So when I updated the new one from TomTom Home, of course it overrode the map on the device, which then caused the "you cannot use this map with this device" error when I turned it on later and needed to use it. :thumb: I'm sure you've never heard of that, lol.
So because my brilliance knows no bounds, I deleted the map from the device, not realizing there was no backup that included the correct map . How do I get the device-specific map? TomTom Home says there are no updates. I tried resetting with the button on the unit, but there is no change.
Other than purchasing a map, is there any option for correcting this? Thanks in advance for any help.
I had to replace my TomTom XL and did not know that they had maps specific to the device. The new TomTom was horrendous - wrong directions, wrong street names, took forever to find a signal, etc. My old one was not like that at all. So when I updated the new one from TomTom Home, of course it overrode the map on the device, which then caused the "you cannot use this map with this device" error when I turned it on later and needed to use it. :thumb: I'm sure you've never heard of that, lol.
So because my brilliance knows no bounds, I deleted the map from the device, not realizing there was no backup that included the correct map . How do I get the device-specific map? TomTom Home says there are no updates. I tried resetting with the button on the unit, but there is no change.
Other than purchasing a map, is there any option for correcting this? Thanks in advance for any help.
Last edited: