Two TomToms with One Home

[damburke]

I started out with a 910 when I installed TomTom home. After several months I decided to purchase a One when the prices came down. Somehow, when I registered the One with myTomTom Home, my account got associated with the One instead of the 910. Now when I try to connect to Home with my 910 I get a message saying the device is not connected to that account, and would I like to logon with another account or register the new device with another account. I always say no and another message informs me that I cannot update without a new account for this device. It thens appears to check for updates and for the past several days it has reported NO UPDATES. I have called TomTom several times and it appears that they don't seem to know either if I can have two devices with just one account. Does anyone else have this problem?

 

[fanchee]

I had that same problem when I tested a 910 a few months ago. I had a 910 and a ONE. My solution was to register another account using a different email address for the 910. I had to keep the two completely separate, using 2 different accounts. It was a pain, but it was the only solution for me.

 

[Pedro2NR]

Yes Fanchee is correct.
I also have a 910 and a ONE
You need 2 email accounts.
One for each.

 

[battom]

it's nice when you own your own domain name... you can creatre as many as you need and make bogus ones for stuff you really don't...