TomTom XLIQ help please

[hermes]

I'm after some help with my TomTom XLIQ.

I havent used it for a couple of months and was ok when I switched it on apart from not seeing any satellites because I was indoors. I thought I would plug it into the PC to see if there were any updates etc and it started to go wrong.

It connected ok, launched the software ok then when I went to update it I got this error:
I have this app already on my drive C so why would it need to install that again anyway?

Since it failed I disconnected the unit and it failed to do anything. I tried to reset it and got as far as what I would call a sort of Bios looking Dos screen but it didn't go any further.

I have tried a few times to boot it but the same things happened again.

If I do a normal five second start it gets as far as the TomTom hands log but then freezes.

Help me please!

Thanks

 

[dhn]

Are you saying you ARE running the latest version of Home? Try uninstalling and reinstalling. See if that makes a difference.

With your unit, are you getting the freezing when trying to run the emulator (Operate My Unit) in home or when the unit is on its own?

 

[hermes]

Thanks for the fast reply.

No I havent got the latest version, the Home app told me that there was that upgrade and wouldnt let me doing anything till I updated it. I tried to then got the install error.
If I uninstall the TomTom app where do I get it from again?

The unit was ok apart from needing a charge, was working fine till I plugged it into the PC.

 

[dhn]

Get Home from here. The download is free, of course.

If using a pc, you may want to go to the Control Panel-->Add/'Remove Programs and scroll down to remove your existing Home application first.

 

[mikealder]

You can download the latest Home application from Here - Mike

 

[hermes]

Thanks guys, that looks like it worked ok.
I was worried about ditching the application as I couldnt find it anywhere.
TomTom started up just fine now

Thanks