Tomtom sd card deleted

Discussion in 'Technical Support' started by brunetu, Jun 30, 2019.

  1. brunetu

    brunetu

    Joined:
    Jun 30, 2019
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    TomTom Model(s):
    tomtom go 50
    hy guys. In atemp to expand the memory of my tomtom , i replaced the card with a 16gb card. but before i placed the new one in my tomtom go 50 a deleted the old one (data can not be recovered) and now my go50 is displaying NO MAPS AVAILABLE. REINSTALL A MAP YOU ALREADY OWN.
    but if i connect tu my drive the map i have is 6,5 gb and the total memory, if i delete everything is 6,2. so i cant install a new map and i cant acces the menu on the device to install the new sd card. please help
     
    brunetu, Jun 30, 2019
    #1
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  2. brunetu

    dhn Moderator

    Joined:
    Oct 1, 2007
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Do this:

    1. Register (it's free) at TomTom's OFFICIAL user support forum here: https://discussions.tomtom.com/en/discussions

    2. Log into this thread and request a small map to be added to your account by the administrator there, VikramK. https://discussions.tomtom.com/en/d...-a-smaller-map-due-to-a-sdcard-failure#latest

    3. Once a smaller map is added to your device's internal memory, you should be able to add the 16 gb card to the device for the larger map.

    ---------------------------------------------------------------------------------------------
    Never mind :)

    I see you've already done so. Check your account tomorrow...…….
     
    Last edited: Jun 30, 2019
    dhn, Jun 30, 2019
    #2
    brunetu likes this.
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