TomTom Rider 400 won't pair with Scala Rider Headset

Joined
May 8, 2017
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Rider 400
I recently bought a TomTom Rider 400 to replace my TomTom Rider 2 with the intention of using the original Scala Rider headset. I checked the compatibility list and the headset should work with the TomTom 400 however I can't get the two to pair. I've also carried out the latest software update on the 400 but this made no difference. Any advice would be appreciated.
 
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02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
 
Am surprised. Rider and Scala have always played well together over an A2DP Bluetooth profile.
 

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