I have a tomtom one (30 series) 125. My device won't go past the black screen with the tomtom logo. I have done the following: removed and reinstalled tomtom home 2, including all files in Documents; reset; press and hold reset until a page of technical data shows up on the device; done a full format of the device and re-installed the application; charged the unit all night. In short, I have done everything that I could find about it on the forums, and nothing changes. Here's what happens when I turn it on: First off, I have to hold the ON button for about 4 seconds before anything happens, the tomtom logo screen appears (black background, tomtom with the hands playing drum symbol), then an orange screen appears with the device pictured and a little hard drive in the lower left. A progress bar appears, goes all the way across the bottom, then the black tomtom logo screen reappears. There is a slight change of brightness in the logo screen after it has been on for a couple of seconds, but the device doesn't go any farther than that. If I want to turn it off, I have to press and hold the switch down for 20 seconds before it shuts off. If I hold it down for longer than that, a screen of technical data appears. When I hook up the device to my computer, the device doesn't ask me if I want to connect to the computer, it just shows a graphic of the device with "Please Wait" and an animation of "don't pull the plug". I can 'see' it as an E: drive, and I can access it through tomtom Home2.
I have a working Series 30, copied all the files from that onto a fully formatted device, and it still hung up on the logo screen.
I posted this on the tomtom.com forum and 'dhn' suggested I delete the mapsetting.cfg file from the map folder. Did that, to no effect. His was the only response I got on that forum. I even tried the Clear Flash tool, on the hope that something was stuck there, that didn't have any effect.
Lastly, I found a reference on the forum to a file called "tomtom.com/sweet/navcore/9.401.2-1021.CAB-navcore-LE.cab " . I installed this on the device, and it started and ran through the language choice, miles/km, time format screens. When it got to the 'enter time' screen, and clicked Done, the device froze and rebooted.
I have a working Series 30, copied all the files from that onto a fully formatted device, and it still hung up on the logo screen.
I posted this on the tomtom.com forum and 'dhn' suggested I delete the mapsetting.cfg file from the map folder. Did that, to no effect. His was the only response I got on that forum. I even tried the Clear Flash tool, on the hope that something was stuck there, that didn't have any effect.
Lastly, I found a reference on the forum to a file called "tomtom.com/sweet/navcore/9.401.2-1021.CAB-navcore-LE.cab " . I installed this on the device, and it started and ran through the language choice, miles/km, time format screens. When it got to the 'enter time' screen, and clicked Done, the device froze and rebooted.