*Update*
Well I called Customer service this morning, and had the chance to talk to a real nice customer support person.
So I addressed several issues: 1. POI's - how come I can't find my beloved Starbucks when I know it is a quarter mile up the highway? 2. FM Transmitter - howcome even when I put it on the most dead channel I can find, it still squeaks and gives a high pitched sound over the transmitted voice, music etc? 3. Blue-Tooth Hands Free Calling - howcome the other person on the line only hears a high pitched sound instead of my voic? 4. Will my Itunes converted MP3's play on the TomTom 720? And Do I need to load the TT Home software on my SD card in order to use whatever I load onto it? 5. Is the current TT Ipod connect cable compatible with the 720? And if so, can I then play my Ipod music using the FM Transmitter because I do not have a audio "IN" on my current car stereo.
Answers!!
1. They did not really give me a straight forward answer but did say that local businesses and restaurants are already programmed. He gave me a list of websites where I can find other POI's, but he said in terms of knowing what I have or don't have, to just go on the TT and do a Navigate - POI - Find - Any and just try to think of what is around you and what is not showing up and then download those POIs. A very shoddy answer indeed. Here are those links he gave me:
http://www.poihandler.com
http://www.pocketgpsworld.com
2. FM Transmitter - it's a hit or miss. I guess since I live near NYC, most of the frequency channels will have some sort of signal because most of them are used. Also, he recommended if the problem persisted in an rural area for example, to exchange the TT for another.
3. Blue-tooth Hands Free Calling - I read somewhere else on this forum about this problem, with a high pitched sound getting heard on the other end. I at first thought I avoided it because I was able to make a clear call when I first opened the box however when I tried again after plugging it into the car, the other person on the line could not hear me worth a dime. He said there was a known issue with the Blue-tooth and recommended me to exchange it.
4. SD Card - Itunes music - he did not have any list of compatible music formats that did or did not play on the TT, however he suggested trying to guess and check, tinkering around with the device as he said. Once again, he stated that since the device is so new, they need to wait for feedback before making changes for later updates and models. As for the SD card, you do not need to put a copy of TT Home onto it for it to play. It plays the SD card simultaneously.
5. Ipod Connect Cable + FM Transmitter = beating the system? - Well I was told the current Ipod connect cable that is out for the 520 or something and the 910 is compatible with the 720. Also, I am able to configure the FM transmitter to play my ipod tunes through the speakers like I had hoped.
** In addition - as for the status of the remote control, they gave me a website where it is apparently being sold, however the person I talked with said it was currently not being sold yet on the TT website. Interesting...
Here is the website you can supposedly buy the remote control (which I absolutely loved using with the TT910)
http://www.mobileplanet.com
Hope this information helps, I know it was over a broad range of topics.
*Note*
I exchanged my TT720 today for another one, hopefully the bluetooth and FM transmitter work a little better! Thanks for all the support!