TOM TOM XL not found by connect software / Windows 10 drivers?

Discussion in 'TomTom Home and MyTomTom Software' started by madinthehead, Jul 30, 2017.

  1. madinthehead

    madinthehead

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    TomTom Model(s):
    XL
    Hi All,

    I have a TomTom XL sat nav and am trying unsuccessfully to update my maps.
    Tried so far:
    1. Installed Tom TOM mydrive connect software from website 4.1.6.3229
    2. Attached device and clicked Yes to connect to my computer, now the device itself has a blue screen with a pic of the Tom Tom
    3. The device shows up as a HDD but nor a network adaptor in Device manager
    4. When starting the software, it doesnt recognise the device, yet as said earlier windows seems to , albeit as a HDD
    5. Uninstalled device, tried updating the drivers, plus reboot tried, still appears as Tom Tom one on hard drives
    6. Tried different USB ports. no change.
    Is there just a driver I can download and manually install the Tom Tom correctly, or am I just missing something obvious here..

    Thanks in advance!
     
    madinthehead, Jul 30, 2017
    #1
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  2. madinthehead

    madinthehead

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    TomTom Model(s):
    XL
    madinthehead, Jul 30, 2017
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  3. madinthehead

    Arno Moderator

    Joined:
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    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    That applies the the newer, so called NAV3/4 device.
    You must connect with HOME2 .
     
    Arno, Jul 30, 2017
    #3
    madinthehead likes this.
  4. madinthehead

    madinthehead

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    TomTom Model(s):
    XL
    Thanks! Perfect.. Works now!
     
    madinthehead, Jul 30, 2017
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