Sorry for the noob questions...

[CynicX]

Hmmm....According to the "show the contents of my device" I have the latest version of USA & Canada. But everytime I click something in home a pop up comes up telling me to buy there awesome 1 year subscription, which I already have....a bit annoying. Seriously, its it going to keep telling me to buy something I already have?

It also says the USA & Canada map was modified to fit the 1gb device, which scares me a bit wondering if I could have gotten a better quality USA map....I think someone said this isnt the case? Or am I mistaken? Is the USA only a better map quality then the USA + Canada?

Seems like things like this always give me a mild headache...hehehe

 

[CynicX]

This is what I have....

This is what it keeps telling me.

Its making Home almost unusable. It wont tell me anything about mapshares either as everything is apparently "out of date". Any idea's, I tried calling Tomtom but I was hung up on 4 times in a row so I gave up with that....

BTW I also already paid for everything its offering me. I'm not a big fan of this software, it seems VERY buggy. Esp. if you spend 60 dollars with them you'd think they would make it less buggy...

 

[CynicX]

Proof of purchase....

 

[CynicX]

Let me guess I'm the first person to use the update service and it doesnt work right yet? Oh boy, I cant wait to have to get on the phone and argue with someone for hours about how they owe me maps I already paid for...

If this is a new feature I'd suggest holding off using it for a little bit. At least until it tells me that I dont still owe them money for it (even though I already paid for it)....

 

[CynicX]

Quick bump...

As a side note after using the updated map all I have to say is...wow. Tons of little things I forgot about are fixed. Also gas stations and a couple other points of interest now have the brands emblem instead of a generic gas pump, cool stuff. I would have thought that wouldnt have been effected but whatever...Another thing that I wouldnt think would be effect is my arrival time, usually when I have an hour drive the GPS would overestimate by about 10-15 minutes. Today however its been right on time or 5 minutes late (I got there early but it predicted later) which is something else I wouldnt have thought would be effect and maybe it was just a coincidence. It still took me a round about way this morning but it was a way I rather have went then a more direct route so I guess I shouldnt complain about that (yes I have fastest route set)....

Still a few errors that I previously had but aside from that I'm really really happy I updated the map. And I get 3-4 more updates that I've already paid for. Hopefully within that years time they really get some new maps, I've been VERY adamant about reporting errors so hopefully that helps.

I still have TomTom Home telling me my map is out of date and for me to try the new service however I noticed that actually an extension of Home (map status indicator extension). I might just disable that and just check for map updates time to time since an update is unlikely to slide by without me noticing...

I have to say I went from a "meh" customer to a pretty satisfied customer. I think once they get the map up to date it will be relatively easy keeping it up to date....

Thanks again for you guys that helped me out. I dont know if anyone is actually interested but I'll bump this thread when Home issues I'm having are resolved, since I feel its just something they may have over looked since the update service subscription is relatively new.

 

[dhn]

I think we all appreciate the feedback you are providing vis-a-vis your experiences with your unit and with dealing with the company over various issues.

Thanks!