Route directions not showing


Joined
Aug 17, 2017
Messages
1
Country
<img src="/styles/default/custom/flags/us.png" alt="United States" /> United States
TomTom Model(s)
Go 60
The route directions are not showing at the top of the screen (Go 60). The route is still highlighted on the screen, but without the directions at the top, city driving is hard when no exits, streets, etc. are listed as being the next thing to look for.
Also, logging into Direct Connect- I can put in my e-mail without the correct PW (which I don't know) and it says it has an account registered with my e-mail. However, to request a new pw link....it doesn't work when you click on 'send'.
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,199
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Call support to assist with account information and other issues. But newer models do not always show the next exit if beyond a number of miles.

United States
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
 

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