problem with tomtom1 xl 30 series

Joined
May 30, 2009
Messages
4
have had this unit for about 2 months after my original tomtom was stolen, switched this unit on the other day and the unit was stuck on the tomtom startup screen, done a soft reset and then it went back to factory settings - when switched on it went through the first setup screen (language, time date etc) then it just kept cycling thru this and restarting after the voice select screen.
Spoke to Tomtom and went thru some settings on the PC which got passed the setup screen anyway now it says I have the incorrect map for the device and wont let me use the map that came with the device.

Anybody now how to get round this before I send the unit back

Thanks
 
Do you have a backup (hopefully, Explorer) prior to your unit's acting up?

What Western Europe map version came with your unit? You may need to update your application ...
 
my unit came with the UK&ROI maps, the unit was backed up prior to this but tomto home wouldn't diplay the backup. Done a manual restore with TomTom via the helpline but still didint work.
 
Try renaming deleting the ttgo.bif to ttgo.bak file in the root folder of the tomtom, and rename all the *.tlv files in the map folder to *.bak.

Then follow these steps to get application 8.010.

Then go to add maps in HOME, are there any maps there that you can install without payment?

If that doesn't work, call tomtom support. They have the abillity to add a free/older map to your account - just complain that it doesn't work and you want to get it working. sometimes they'll give you a free map rather than make you ship the unit back.
 
thanks for the help guys, after wrestling with it again on sunday for hours with tomtom they finally conceeded that it was faulty, I have now sent it back for a replacement unit.
 
Ok, the supplier has advised that they don't have my unit in stock, have seen the newer XL IQ routes but before I go ahead I need to know if this unit has POIs and can I add them via the menus (I know most tomtom's have favourites but I find POIs easier to manage). Also does anyone have the traffic RDS aerial and whats the performance like? I've been borrowing another brand of satnav whilst I've been without my tomtom and it has RDS, the signal seems OK with the majority of info for motorways.
 
The newer XL IQ does support third party POI files without any problems, there is a limit of (I think) 169 custom POI categories but thats a heck of a lot of POI files considering each category can contain thousands of individual locations.

As for the RDS-TMC you need the Mini USB style receiver rather than the device they used to sell with the round plug, these can be found on Amazon/ E-bay for around ?20 and work quite well, for optimum reception consider connecting the receiver to the car aerial but this shouldn't be necessary unless you live in one of the areas in the UK with poor signal coverage. Should you want to couple the device to the car aerial here is how to do it:

RDS-TMC reception has been something of a challenge since its introduction in the UK, its fair to say reception is now considerably better than it used to be, but in some areas it is still far from reliable. If your vehicle is fitted with heat reflective glass otherwise known as Athermic windscreen this can effectively block the FM signal making reception even more difficult even in areas with good signal coverage.

The best way around these issues is to connect the RDS-TMC receivers aerial ?Shoe String? to the car aerial, this provides a much better signal level and overcomes the Athermic windscreen problem as the cars aerial is outside of the cockpit. Another ?spin off? from doing this is the ability to hide all the wiring and getting rid of the dashboard spaghetti with cables strewn everywhere.

Some vehicles feed +12 Volts up the aerial wire to power an amplifier, if you connect the RDS-TMC receiver directly to such an installation you will fry the unit and probably damage the PND the receiver is connected to. By fitting a small ceramic capacitor in series between the cars aerial cable and the RDS-TMC unit you block the 12V from the RDS device but still let the important FM signal through.

This short write up details how to make an adaptor cable to achieve the above, the connector/ socket to your car stereo might differ from the ones needed for my vehicle as shown and listed within this guide, so check what?s fitted to your stereo before you purchase the connectors needed for the adaptor.

A quick word about safety, if you intend to bury the installation in the back of the dashboard take extra care when messing around due to the airbags fitted in modern cars. Set one of these off and not only will you end up in hospital it will cost you quite a bit to fix the damage to the car. If you are in any doubt consult a qualified auto electrician.

Below are the parts needed for this modification, a full parts index with links is supplied at the end of the article with UK and USA links, as for tools:

Sharp Knife
Wire cutters/ Kitchen scissors (don?t let the wife catch you though)
Soldering Iron
Small screw driver
Small scissors

The short length of cable at the bottom of the picture is something I made earlier, if you need explanations as to how these plugs are fitted to the cable then the rest of this write up won?t be of much use.
The long coil of coax cable is used to route through the back of the dashboard to where the RDS-TMC receiver is located within the car, the length of cable feeding the RDS-TMC receiver will differ from car to car, this cable is cheap so purchase too much rather than too little.



Cut a small 1?/ 25MM ?window? in the outer insulation, take care not to cut the braided screen, and remove the outer insulation



Cut through the copper braid in the middle of the window and twist the strands to form two equal length ?tails? strip and remove ?? / 5MM of the inner plastic insulator (dielectric) to expose the centre core.



Bend the cable to form a loop, bind the two ends together using PVC tape as shown.



Strip around 1?/ 25MM of the cable going to the RDS-MC lead, form the braid in to a single core cable by twisting together the strands, strip 0,25?/ 5MM of dielectric to expose the inner core.



Position the two cables as shown below and bind together with PVC tape. Make sure the ends are level and the three lengths of screen braid are next to each other.



Twist all three screen braids together and solder the joint, do not touch the inner conductors at this stage.



Use the soldering iron to tin the inner core of both cables and use PVC tape over the braided screen joint, ensure no small copper strands are sticking out, if you find any trim them off as required. Cut the capacitor leads down so they are around ?? / 12MM long



Solder the capacitor across the two cable assemblies, don?t keep the soldering iron in place for too long or the dielectric will melt potentially shorting out the cable assembly.



Add PVC tape around both leads from the capacitor to insulate them from each other, fiddly to do and it doesn?t look too elegant but this is a very necessary step.



Put a 1?/ 25MM length of the outer insulation over the capacitor to add some physical protection to the assembled joint, strip this 1?/ 25MM length of outer jacket from the other end of the long cable going to the RDS-MC receiver.



Wrap the whole joint up with PVC tape and that?s the last step on this end of the cable, it can now be fitted to the car. The aerial lead is simply pulled out of the stereo in the car and inserted to the free socket, the free plug is then inserted in to the stereo, but first we need to terminate the other end of the feeder cable to the RDS-TMC device.



At the other end of the longer cable going to the RDS-TMC unit I fit a 50 ohm BNC bulkhead socket by soldering it to the cable. A corresponding plug is soldered to the end of the RDS-TMC aerial wire which makes it possible to remove the RDS-TMC unit and use it within another car from time to time without cutting cables.



Again PVC tape is used to wrap up the inner cable joint to the connector.



Solder the screen to the outer tag on the connectors body.



Tape the whole assembled connector up with yet more PVC tape



Now lets look at the actual work needed on the RDS-TMC unit, its quite simple to strip just ??/ 5MM from the end of the cable and attach a 50 ohm BNC plug. The wire is soldered straight to the centre pin, there is no termination for the screen/ connector body. The reason I don?t shorten the receivers cable is because I can still use the receiver in another car, whilst it won?t work as well as when its connected to the cars aerial if you use hire cars quite often then the ability to remove a receiver from your own vehicle can be quite handy.
 
Continuation due to the boards character count limit:

Here we have the x40 active mount with built in RDS-TMC receiver, the end of the cable now sports a BNC plug:



Its not just TomTom units than can be improved using this technique, here the Garmin GTM12 receiver has a new connector fitted:



Back to the more widely used TomTom RDS-TMC units, there are two different types, the first being the slightly older unit with a round plug, often referred to as the part number ending .013



And finally the newer RDS-TMC unit with the mini USB style connector:



Parts List (All from Maplins):

1 off Car Aerial Plug HH12N
1 off Car Aerial Skt FJ76H
1 off BNC Socket HH18U
1 off BNC Plug FJ72P
1 off 10,000 pico-fared ceramic capacitor WX77J
Coax cable as required XR29G
PVC Tape FT20W
 
Ok, the supplier has advised that they don't have my unit in stock, have seen the newer XL IQ routes but before I go ahead I need to know if this unit has POIs and can I add them via the menus (I know most tomtom's have favourites but I find POIs easier to manage). Also does anyone have the traffic RDS aerial and whats the performance like? I've been borrowing another brand of satnav whilst I've been without my tomtom and it has RDS, the signal seems OK with the majority of info for motorways.

Tomtom's traffic receiver works just as well as other brand traffic receiver. I dont use an aerial antenna and dont have any problems (I have a XL 330).

However with an IQRouting GPS you dont really need the RDS receiver. The traffic receiver tells you about when there is a traffic jam, construction whatever. Its reliability is hit or miss.

IQRoutes uses real road speeds and TIME. So if there is a certain time a road slows down (rush hour) you will be diverted around it anyway. People with a TT w/ IQR and the RDS-TMC Traffic receiver say that its rarely used because of the IQR avoiding those busy roads at busy times anyway...

But if you want it anyway, it is available and it does work. I have the antenna pushed behind the A pillar in my vehicle and up over the head liner. Those receivers only work on the major roads. On those roads the reception is fine. If I dont get reception on roads that it doesnt have traffic info for I dont really care...
 

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