First of all, thank you for this forum. Great information!
I was a previous Tom Tom owner. A One I think. Really old and basic. Had it for years until it recently died. Purchased a 540TM last week.Received it on Thursday 12/2/2010. Did the backup using Windows as suggested on Friday after fully charging the unit. Deleted some voices and cars. Was never able to get a map update. Kept getting the error message that the Tom Tom site was contacted, but that I was not receiving anything from the site. Tried this for three days. Nothing. Sent an e-mail to Tom Tom with the error code message and contents. We used the unit on Saturday night for some in town travel and it worked fine although the speed camera/lights were not accurate. Last night I entered in some addresses for an upcoming out of town trip. No issues. Then added a couple car symbols and also added a start up picture and closing picture from the Tom Tom site. Both worked fine once. The second time the screen froze on the startup picture. (71 Buick Riviera) and would not budge for almost 5 minutes. After holding down the on/off button for a while it then went to a completely neon green screen and eventually turned off. Never to start again. Holding down the on/off button for any length of time does not affect it. Tried plugging and unplugging it to the computer and the computer and (home) does not even register it. The green charge light is on but the USB does not see the unit. Left it to charge again over night. Still dead this morning. I don't see a reset button on this unit? Am I missing it? Suggestions? Purchased from Tiger Direct.
Thank you!
Rick
I was a previous Tom Tom owner. A One I think. Really old and basic. Had it for years until it recently died. Purchased a 540TM last week.Received it on Thursday 12/2/2010. Did the backup using Windows as suggested on Friday after fully charging the unit. Deleted some voices and cars. Was never able to get a map update. Kept getting the error message that the Tom Tom site was contacted, but that I was not receiving anything from the site. Tried this for three days. Nothing. Sent an e-mail to Tom Tom with the error code message and contents. We used the unit on Saturday night for some in town travel and it worked fine although the speed camera/lights were not accurate. Last night I entered in some addresses for an upcoming out of town trip. No issues. Then added a couple car symbols and also added a start up picture and closing picture from the Tom Tom site. Both worked fine once. The second time the screen froze on the startup picture. (71 Buick Riviera) and would not budge for almost 5 minutes. After holding down the on/off button for a while it then went to a completely neon green screen and eventually turned off. Never to start again. Holding down the on/off button for any length of time does not affect it. Tried plugging and unplugging it to the computer and the computer and (home) does not even register it. The green charge light is on but the USB does not see the unit. Left it to charge again over night. Still dead this morning. I don't see a reset button on this unit? Am I missing it? Suggestions? Purchased from Tiger Direct.
Thank you!
Rick